Section 2799B-6 of the Public Health Service Act

Under that federal law, Massachusetts therapists must prominently post a notice informing uninsured or self-pay patients of their right to a Good Faith Estimate (GFE) for expected services.

Notice: Your Right to a Good Faith Estimate

Under the No Surprises Act, therapists must provide uninsured or self-pay patients a written estimate for non-emergency services.

  • Your Right: You can request a Good Faith Estimate (GFE) for expected costs, including therapy, before scheduling.

  • Timeline: For services scheduled 3+ business days ahead, you must receive a GFE within 1 business day of scheduling; if 10+ days, it must be provided within 3 business days.

  • Dispute Resolution: If the final bill exceeds the GFE by at least $400, you may initiate a dispute process.

  • Documentation: It is recommended to save a copy of your GFE.

For more details, visit cms.gov/nosurprises or call 1-800-985-3059.